Help / Delivery Info

Scramble Brand > Help / Deliver Info – Scramble Brand

If the item is defective or has damage upon receipt, you may simply return the item(s) to us in their original condition within 7 days of receipt for the Philippines and within 14 days for international orders . You can contact us on scramblestuff.ph@gmail.com and we will send you a returns form and details on how to send your item.

Please note, for hygiene reasons we cannot offer refunds on our goods if they have been worn or used for training. This does not affect your statutory rights. Items should wherever possible be returned in their original packaging with any enclosed documentation and a completed Returns Form. It is very important when you return an item that we know the order number to which it relates, your details and whether you want a refund or an exchange. Without these details we won’t be able to take the action you require so please fill in the returns form as much as possible.

We ask you to take reasonable care of the goods you purchase while they are in your possession. This means that: you may inspect and try on the goods for size and fit but tags should not be removed from any item and the original packaging should be retained. Goods should not be soiled, torn or damaged.

We adhere to all national and international laws regarding returns.

Please email us at scramblestuff.ph@gmail.com with any inquiries about returns.