Terms & Conditions / Privacy

COPYRIGHT AND TRADEMARK NOTICE

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Scramble Sports LTD, Copyright © 2025, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

CREDIT CARDS

Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

LINKS

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.

MULTIPLE PRODUCT ORDERS

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Scramble Sports LTD reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

OTHER CONDITIONS

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Scramble Sports LTD signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

PRIVACY

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Scramble site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Information Collected

Website: When you place an order or set up an account through one of our Scramble websites, Scramble Sports Ltd will collect your name, billing address, delivery address, contact details (including email and phone numbers). We will also keep details of all of your orders. We will collect information about your use of our website. We do not hold your payment card details. Card transactions take place directly and securely with our payment provider.

Customer services: If you contact us, will ask you to provide your name, email address, and the reasons for contacting us.

PRIVACY ON OTHER WEB SITES

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Our Store is not responsible for the actions of third parties.

Return & Exchange Policy

Under the I.R.R. of R.A 7394 (The Consumer Act of the Philippines), a change of mind does not entitle the customer to a refund, return, and/or exchange.

Merchandise with manufacturing defects can be returned for exchange. Please send an email at scramblestuff.ph@gmail.com and attach with photos of the damaged item received.

We will glad accept your return or UNWORN merchandise within seven ()days of receipt or order for replacement or exchange.

DAMAGED OR DEFECTIVE PRODUCT

If you suspect your product was damaged during shipment, please contact our Customer Service Team immediately.

We are sorry you are experiencing an issue with your product! To help expedite your concern, please see the general guidelines below to help determine if your product will be considered defective by our review team.

Definition of a defective product:

• A Defective Product is an imperfection in a product that has a manufacturing or design defect

CONDITIONS:

1. Items should be returned in good condition including the following:

• Box or packaging

• All Tags attached with the Item. • Any accessories included with the item.

2. Change of size can only be accommodated within seven (7) days from the date of purchase. This can only be transacted once.

• For size change: Shipping and handling cost involved in exchanging/returning and sending back the item will be shouldered by the customer.

• Exchange of items is allowed in the retail/physical stores.

APPROVED RETURNS:

• If Return Acceptance conditions are met, customer can exchange such for a similar item. If returned item is not in stock, customer can exchange with another item.

• If exchanged item is of lower value than the returned item, there will be a refund of the price difference.

• If exchanged item is of higher value than the returned items, customer must pay the additional amount before delivery of items.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.